Case Studies / Nick, Manager – Duke House Care Home (GBA Care)

We currently have two employees working towards their Advanced Apprenticeship in Residential Childcare. Both have explained how their Teaching and Learning Co-ordinator has always made herself available regardless as to whether it is on an evening or a weekend offering 24/7 support. She is also extremely detailed in helping them to fully understand what each specific unit on the diploma is about and gives extra support by providing external pieces of literature for them to read. This has given a sound foundation and a drive to seek out legislative information which underpins the care sector. Her personality and professionalism has made them both enthusiastic and keen to engage during their meetings. I have witnessed a significant improvement in the level of understanding that both employees have around government legislation and individualised policies at GBA Care. I believe FW Solutions should be the company of choice to solely deliver all training to our staff.