We decided to use FW Solutions for our training because we found the tutor, Nicola, very helpful. The ‘on the job’ training has been a good method for us because it means we only have to cover absences from the room for short periods of time. Our employee has become more confident in her own abilities and is now trying out being a room leader to further enhance her skills.
Nicola has been really good. She has worked around our timings and been flexible if we have had to rearrange at short notice. She has always asked my opinion to see if there was anything I wanted our employee to work on with her during training and given me feedback as to progress.