Our one-on-one tutor led e-learning courses are packed with all the information your employees need to keep your business safe and compliant.
Please note that listed course prices do not include VAT. We accept payment by Credit/Debit card over the phone or Paypal.
ADHD is a chronic condition that creates a range of persistent symptoms such as difficulty sustaining attention, hyperactivity and impulsive behaviour.
The course covers the definitions of ADHD, the different types of ADHD and how to recognise some
key signs and symptoms.
Beyond this the course will look at some of the possible causes of ADHD, how it is diagnosed and how it can be treated, including environmental changes, types of therapy and medication that can be prescribed.
The course concludes with some advice for people living with or caring for those with ADHD and provides some practical advice for supporting children, teenagers and adults with the condition.
By the end of this course, you will be able to:
• Define the types of ADHD and recognise the numerous symptoms that need to be exhibited to help with diagnosis.
• Understand that that ADHD is chronic condition that runs from childhood right through to adulthood.
• State the methods of assessment that lead to diagnosis.
• Identify treatment regimes, from therapy to medical intervention.
• Understand how symptoms can be managed and how an individual with ADHD can be helped.
This course covers general allergies, food allergies and food intolerances and explains the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions.
It takes a detailed look at the symptoms of food allergies and takes in the wider picture discussing the current theories of why rates are increasing. It then finishes off by covering practical steps that can be taken to reduce the risk from allergens and also what steps can be taken both internally and externally to monitor the control measures.
Autism is a lifelong developmental disability that affects how a person communicates with and relates to other people around them. According to the National Autistic Society, autism affects about 700,000 people in the United Kingdom, which equates to 1 in 100 of the population and the number of children being diagnosed with the condition is continuing to increase.
This course will provide you with an understanding of what autism is and how it affects a child’s daily life. It will touch on what factors contribute towards a child developing autism as well as some of the typical behaviours associated with it and how you can provide effective support for those with the condition. It also discusses what happens during the diagnosis process, some of the intervention methods that can help manage the condition and suggests some simple adaptations you can make to improve a child with autism’s day to day life.
This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of ‘at risk behaviours’ and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.
‘Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised’ Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable.
Conflict in workplaces is not only inevitable, it can actually be valuable. That is if it is handled correctly and focused on the right areas. This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.
This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.
If you or your organisation handles personal information about individuals you have legal obligations to protect that information. The benefits of good data safety are numerous and include, good business practice, the protection of people’s rights and the protection of your organisations reputation.
In recent years some companies and individuals have experienced serious legal consequences for data protection breaches and this highlights why it is so important to get it right.
This online course will raise awareness of depression and how it can be
recognised, diagnosed, classified and treated.
It starts by looking at diagnoses before moving on to define the various types of depression, you’ll also learn about other disorders. It then looks at the causes of depression and the everyday factors which can make it more difficult to manage effectively. You’ll learn about depression symptoms in adults, teenagers and children and how to get help. There’ll be information to help you understand how to recognise and psychotic depression and how it can be treated.
The course also looks at the physical and social effects of depression, including on those living with a person who is depressed. Depression management techniques and treatments will be covered, including Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, Selective serotonin reuptake inhibitors, Relaxation techniques and Mood management. Finally, we’ll feature the roles played by diet, exercise and managing work-life balance and lifestyle.
When people have good mental health, they are more likely to fulfil their potential.
That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships. Organisations are required by law to promote and protect the mental well-being of their workforce.
A comprehensive Mental Health Policy, along with easy-to-understand operating procedures, will incorporate mental health issues into established organisational thinking. It will make sure everyone knows how the organisation views and deals with workplace mental health.
This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.
By the end of this course, you will be able to:
• Understand what a Mental Health Policy in the Workplace is.
• Explain what the policy should include and who in the workplace should be included in its creation and implementation.
• Define how the policy will be implemented and how employees will understand the policy and how it applies to them.
• Recognise that the policy will need constant review to ensure that it will be effective for all employees.
Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn’t have to take a lot of time.
This course will define employee relations and cover the many benefits good relations can bring to an organisation.
It’ll explain how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback.
It’ll examine how a proactive HR presence benefits employee relations. Then look at employment contracts and the role of the Employee Handbook.
The course briefly discusses Performance Management including information on motivating employees and how best to show your appreciation of their contribution to the company.
Finally, it’ll show you how to deal effectively with complaints, discipline and how to combat negativity.
Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.
This course explains in detail what team working is and covers some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing it. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.
Diabetes is a serious lifelong health condition that occurs when the amount of glucose, or sugar, in the blood is too high. If left untreated, high blood glucose levels can cause serious health complications.
Diabetes can develop in anyone at any point in their life although there are certain groups and age ranges where it is more common. There are a range of symptoms that could indicate that someone had Diabetes, these range from excessive thirst to feeling more tired than usual. It is believed that up to 26% of residential and nursing home residents have Diabetes so being able to recognise the symptoms and knowing how you can help them to manage the condition is essential.
This course is aimed at people working in the health and social care sector and will provide an overview of the condition, the common symptoms that might indicate someone has diabetes, methods of diagnosis, some possible treatments and common complications that can affect those with the condition.
The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected.
The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary.
This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.
A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first.
Working in the health and social care sector involves working with lots of different people with a variety of needs, dependencies, backgrounds and wishes. As a care worker, you have a duty of care towards all the people you are involved with, during your working hours. This means you have to employ a reasonable level of care, to ensure they are kept safe from harm, abuse and injury.
This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.
Delegating effectively can be difficult. It means identifying the right tasks to delegate, overcoming barriers to delegation and taking the time to delegate properly so that everyone knows what they’re expected to do and by when.
This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more.
Electricity is the lifeblood of modern society, it enhances our quality of life and we are becoming increasingly reliant on it to power tools and devices we use for work and entertainment. However, although electricity has many benefits it can also be a hidden killer as it can’t be seen, felt, smelled or heard until someone comes into contact with it.
This course will start by covering the many benefits electricity brings to society, as well as its key components voltage, current and resistance. It will explain the two main types of electricity, cover UK accident and death statistics, and describe a simple way of remembering the electrical hazards. It then goes on to provide basic instructions about how you could safely help someone you suspect has received an electric shock.
Towards the end of the course it includes an overview of the main standards, guidance and legislation that control the use of electricity in the workplace, and finish off by looking at simple maintenance plans and portable appliance testing including who within an organisation would be best to carry out the various checks.
When introducing epilepsy, we must first recognise that there are around 40 different types of seizures. Statistics show that one in five people will have a seizure at some time in their life although only some of these will be caused by epilepsy.
Epilepsy is a neurological condition that affects the brain and the nervous system and is covered by the Equality Act 2010. The condition can affect people for only a portion of their life, or it can be lifelong. Because of the varied nature of the condition an awareness of epilepsy and the actions you can take if you are present during a seizure is incredibly useful for those who work in health and social care.
This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what to do when someone has a seizure. It will also discuss some of the treatments offered to people with epilepsy and provide practical advice on what you can do if you witness someone having a seizure.
We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee? Well if you take the words on their own they are actually quite different, equality is the state of being equal, especially in rights and opportunities. Diversity is the state of being different or varied.
However these 2 things should not be seen as opposite to each other, after all people can be different but they still have the same rights. When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity… And one way to make sure we meet these responsibilities is through training.
Current legislation, The Regulatory Reform (Fire Safety) Order 2005, applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff.
Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace and it is a cost effective way for employers to fulfil their legal obligation to provide their employees with the necessary understanding of fire awareness.
What is Emergency First Aid? Well it’s exactly that, the first aid to be offered if an incident occurs. Not many of us are confronted with scenes of blood and gore in our everyday lives – so usually first aid could be as simple as sticking a plaster on a small cut. But what if you did find yourself confronted with a more serious situation? This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.
In the most serious situations a first aider’s role will be to assess the scene so that accurate information can be passed to Emergency services and then to act appropriately to try and increase the patients odds of survival.
Infection prevention and control measures aim to ensure the protection of those who might be vulnerable to acquiring an infection…. Ok but why is this important?
Well every year at least 300,000 people develop a Health Care Associated Infection. This has a huge impact on the patient, the staff and the institution it occurs in. Whereas if there is good infection prevention and control, patients will have better health and more independence.
This course will start by defining infection prevention and control and explaining the impact of good and bad infection control. It then goes into detail about, the legislation that applies to infection control, the different types of microorganisms, how bacteria are transmitted, the chain of infection, and much more.
Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.
The research shows which qualities make a star performer and while Emotional Intelligence isn’t the sole predictor of performance potential, it has been proven to be a key indicator in this area.
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.
Risk assessment is a systematic method of looking at work activities, and considering the things that could cause significant harm to people, property or the environment.
The most important purpose of risk assessments is to help prevent accidents and ensure the safety of employees and anyone affected by workplace activities.
At the end of this course, candidates will have an understanding of what a risk assessment is and how to complete one. To achieve this the course will define important terms, provide some basic background information to explain how important risk assessments are and discuss some of the legislation that applies. It will then go on to provide practical advice on how to identify hazards and analyse risk before finishing off by explaining the responsibilities of both employers and employees with regards to risk assessment.
This Introduction to the Safe Handling of Medicines course will start by explaining the key terminology used when handling medicines. It then goes into detail about the roles of the people involved, some of the different groups of medicines, providing different levels of support to patients, infection control, label interpretation and much more.
This course aims to provide a gentle introduction to the expectations of the Early Years Foundation Stage and it can also act as a refresher for those wanting to update their knowledge.
It will introduce you to some of the key documents and legislation that relate to Early Years providers, the process for registering with Ofsted and the various policies and procedures that need to be in place.
It also covers learning and development requirements, how to observe and assess the progress of children in your care and the safeguarding and welfare requirements laid out in the EYFS Framework.
A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the important techniques and theories that can help you to improve your leadership skills and be more effective in your role.
Learning disabilities, however they are acquired, are lifelong. They are neurological disabilities and as such affect how an individual understands and remembers information, how they learn and communicate. People can be born with learning disabilities or they may acquire them later in life.
There are many differing types of learning difficulty and they can exhibit in many different ways and with many different characteristics. This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person centred approach to care will get the best results and look at how management must perform, and at the needs of the individual. It will also discuss overcoming the stigma attached to learning disabilities and much more.
Current legislation set out by the Health and Safety at Work Act 1974 along with the HSE’s updated code of practice known as L8 which was published in 2001, states that Companies and building owners have a legal duty to manage Legionella.
Our interactive video based training course is aimed at all employers and staff to assist them in identifying the danger that Legionella poses, as well as covering ways to identify & assess sources of risk from Legionella in the premises and implement & manage a control programme.
Food Handlers and their employers have a legal duty to manage Food Safety. These obligations are set out by a number of EU and UK Laws. These Laws state that food handlers must make sure that food which is prepared, cooked, served or sold, is safe for human consumption. Failing to follow food safety standards can cause food to become contaminated with potentially fatal consequences.
Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them.
The Level 1 Awards in Food Safety provide an ideal solution to staff induction training including:
In the last decade the threats to our society have multiplied and evolved in many ways. Terrorist organisations have transferred their fight from Iraq and Afghanistan to our back garden, Europe – and we have seen the damage that a small number of determined individuals can do.
This course will start by introducing the role of the lockdown officer then discuss some of the likely reasons for a lockdown, go over some of the steps you can take to prepare your school for lockdown as well as what to do in the event of a lockdown taking place.
I think everyone would agree that poorly called or run meetings waste valuable time for any organisation. This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient.
The course starts with some basic definitions and statistics that outline how important running meetings effectively can be.
It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise.
Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.
Employee absence can be costly in terms of both lost time and money. It impacts businesses, managers, and colleagues in ways that range from them having to take on extra work or undertake additional training, to experiencing additional stress and a drop in morale.
This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.
Manual handling, or to be accurate, incorrect manual handling, is one of the most common causes of injury at work. To try and combat manual handling problems, the Manual Handling Operations Regulations were introduced.
The Regulations lay out duties for both employees and employers. They give a general requirement that employees must be trained to manually handle correctly including the use of any equipment their employer provides to handle loads safely.
People often equate the words mental health with mental illness and there are many definitions of what mental health actually is. Mental health issues can happen to anyone despite social background, intelligence, gender or other factors.
This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions. As well as providing some practical advice on how you can work effectively with these people.
Around 25 per cent of the UK population will experience a mental health problem at some point in their lives. Most are mild, tend to be short-term and are usually treated successfully with therapy and medication.
But it is still a significant problem. Mental Health First Aid teaches participants how to notice and support individuals who may be experiencing mental health issues or exhibiting the signs of substance use in a work environment. They are also taught how to connect those people with appropriate help from fellow employees, community resources or healthcare professionals.
The course introduces the subject and outlines the benefits of Mental Health first aid and workplace wellness schemes. It then goes on to cover the effects of stress on individuals and teams and discusses how stress and mental health are linked.
It then covers the roles of employers, managers and employees in ensuring that a Mental Health First Aid programme is successful. It concludes with a series of practical examples of how to apply mental health first aid to real situations, how to support employees who are experiencing mental health issues and where to point them for further help and advice.
By the end of this course, you will be able to:
• Define and understand the importance of Mental Health First Aid.
• Develop a greater understanding of mental health issues and the benefits of Mental Health First Aid.
• Understand the roles and responsibilities of employers and employees in achieving better mental health in the workplace.
• Identify the issues of stress in the workplace.
• Develop and understand a wellness strategy within the workplace.
This course will start by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the reasons why vulnerable people might suffer with dehydration and the tools you can use to identify people that are at risk of malnutrition and the steps you can take to deal with this condition.
Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively. They also introduce a way of understanding how work will be measured and evaluated, thus enabling employees to evaluate their own performance, and make adjustments as necessary.
This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.
First aid covers a multitude of skill sets and responses to many medical situations. Its primary aim, is to provide immediate medical care and treatment that will either resolve the situation (in less serious ‘everyday’ cases) or provide an essential short-term emergency stop-gap until professional medical assistance is in place.
The aim of this course is to equip you with the theoretical knowledge, skills and confidence you need to deal with paediatric first aid situations. It covers all of the key topics including: emergency planning, assessing a situation, basic Life Support, CPR, shock, fractures, bleeding and a range of other minor illness and injuries.
Please be aware that having a theoretical knowledge on its own is not enough to be considered competent in paediatric first aid and practical demonstration in some areas is required to complete this training. Please contact us to arrange this.
This course will give you an understanding of person centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting.
It starts by explaining what we mean by person centred care and where this term originated. It then goes on to analyse the values represented by person centred care and explains why care should be as much as possible tailored to each service user. Finally it will give you an overview of care plans, daily reports, the importance of obtaining consent and much more.
In the UK there are approximately 144 fatalities in the workplace and around 621,000 non-fatal injuries every year. Personal Protective Equipment (PPE) plays a vital role in managing Health & Safety risks. However, historical data shows many workers suffering injury were not wearing this clothing.
This course will show how wearing PPE plays a crucial role in preventing and reducing fatalities, injuries and diseases that would otherwise occur in the workplace. It includes details of a wide range of PPE options, examines the legislation and regulations that govern the responsibilities of employers, employees and suppliers, and provides a real-life case study showing the law in action.
The course will also cover risk assessment and the role it plays in the selection and use of PPE along with discussing other hazard control measures that can be implemented.
Finally, the course will move on to how to use, fit and wear PPE and understand its physical and theoretical limitations.
Positive Handling is a very serious subject. Knowing when and how to act in a difficult situation can be the difference between a positive outcome and a potentially career ending prosecution.
This course will start by looking at some examples and statistics which highlight the seriousness and extent of aggressive pupil behaviour, it will then go on to explain how you can identify the stages of aggression and provide some tips on how you could de-escalate a pupil before they lash out. It also looks at where the law stands on this subject and finally best practice in theory if you ever do need to restrain a pupil.
Interviews are two-way processes, where the employer and the interviewee can both decide if they are a good fit.
This short course will provide you with some useful tips for how to prepare for an
interview including preparing answers to common questions.
The course also covers other things to consider in advance of the interview including planning how you will get there. It briefly covers some of the key differences between online and face to face interviews.
Giving a successful presentation can be one of the hardest parts of many people’s jobs.Ultimately preparation will be the key to success when it comes to giving a presentation, but how do you make sure you are prepared enough? What about the structure? The content? How should you use visual aids? Being a successful presenter also involves understanding your audience, their expectations and needs.
This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.
Intelligence indicates that further terrorist attacks in our country are ‘highly likely’. Experience tells us that the threat comes not just from foreign nationals, but from terrorists born and bred in Britain. It is therefore vital that our counter-terrorism strategy contains a plan to prevent radicalisation and stop would-be terrorists from committing mass murder. The Prevent strategy, published by the Government is part of the overall counter-terrorism strategy.
This course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more.
When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require.
If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.
Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
When a project is managed correctly it ensures that there’s a sound business reason for undertaking the project, that it’s clear who’s involved in delivering the project, what the expected outcomes are and how resources and risks will be managed throughout the project.
When it’s done poorly the project can suffer from feature creep, delays, go over budget or not get finished at all.
This course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more.
These courses have been created because, first and foremost, each and every one of us has basic human rights. Chief among these is the right to be healthy, happy and treated well, regardless of race, age, gender or location. When these rights are abused in some way it’s wrong, and it is therefore vital that guidelines, policies and procedures are followed to enable everyone, without exception to live a life in which these basic values and rights are maintained and upheld.
Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations a worker can face, however it should not be happening and all workers are protected by law from sexual harassment.
Handling accusations of sexual harassment can be difficult, and if not done correctly can lead to the company being held liable along with the perpetrator of the harassment.
This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations. The course also coves investigation from the employer’s perspective, the role of employment tribunals, and concludes with some case studies that will give further insight into what constitutes harassment and the outcome of cases where the businesses did not act appropriately to deal with this behaviour.
There is a common misconception that sharps injuries are only of concern to medical and care staff. However it is not uncommon for people in other industries such as waste disposal to come into contact with used sharps.
In this course we’ll start by looking at some statistics relating to discarded needles, then define ‘sharps’ and look at the different types that can be found in ‘sharps litter’, ranging from needles, syringes and scalpel blades to broken glass, knives, scissors and nails.
It then covers the primary and secondary risks from sharps. It’ll look at the responsibilities of employers and how they must use risk assessment to ensure workers safety, as much as possible.
Then, the course will take a detailed look at Hepatitis B, Hepatitis C, HIV and Tetanus
There’ll be a section on the Chain of Infection, helping you to understand how an infection gets passed on, and what steps can be taken to break the chain and stop the process.
It’ll look at the probability of picking up an infection from a needlestick injury, and the factors that can affect this.
It’s important to always handle discarded sharps safely so the course will take you through the equipment you need, including litter pickers, forceps, disinfectant sprays and gloves, along with the correct techniques you should employ to avoid injury. This subject will be further expanded on by detailing the correct sharps handling procedures, including how to dispose of discarded sharps safely, how to remove disposable gloves to minimise cross-contamination, and correct hand washing procedures.
Finally, it’ll cover how to report discarded sharps and the correct procedures to follow if you’re unlucky enough to receive a sharps injury.
Slips, trips and falls account for almost a third of non fatal injuries at work. It is a widely held belief that with just a few minor changes to working practices and attitudes this could be reduced significantly.
This course will introduce you to some of the statistics relating to slips, trips and falls and dispel some of the myths surrounding them. It also touches on the law as it relates to slips, trips and falls. It contains real examples of where things have gone wrong and some practical steps that could have been taken to prevent these incidents. The course also covers some of the straightforward changes that can be made in most businesses to significantly reduce the risk of a slip, trip or fall incident occurring. The final module takes this to the next level and looks at it from a management perspective.
The Health and Safety Executive states that ‘work related stress develops because a person is unable to cope with the demands being placed on them’. This can come from any aspect of their life but it often comes from demands placed on them at work.
So why is stress a problem in the workplace? Well the latest estimates show the total number of cases of work related stress depression or anxiety account for 39% of all work related illness. Some occupations may be more susceptible to stress but it can affect anyone and can impact on health, ability to function effectively at work and at home and in relationships. This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.
This course is designed for managers and supervisors to help them understand their essential day- to-day responsibilities.
When a candidate passes this course, they will receive a certificate which demonstrates that they can supervise and train staff to handle food safely and hygienically.
This is a comprehensive course which starts with basic definitions of key words, then follows a logical path through other topics including the types of food hazards, personal hygiene, pest control, legislation, enforcement, and the design and cleaning of food premises and equipment. It also discusses how to implement a successful food safety management system.
There’s a wide range of topics because maintaining food safety and food hygiene is vital if you’re to reduce the risk of food poisoning. The correct Food Safety Management System, professionally run, protects your customers, your staff, and the reputation of your company.
The course starts by examining the negative effects of poor mental health on individuals and also considers the many benefits of mental health interventions by employers. You’ll learn the six main areas that can lead to work-related stress and discover how to recognise when individuals and teams are under stress.
In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach.
In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.
Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce. For most people however this is easier said than done. We’ve all experienced that feeling of having more work to do than we can possibly complete in the time we have. This can lead to increased stress… dissatisfaction… and demoralisation…
This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference.
Working safely is in the interest and concern of all staff – both the employers and employees. Although most of the legal duties fall to the employer, Health and Safety law is one of the few pieces of legislation that places duties on the employee as well. There are three reasons for managing risk at work that bring benefit for all concerned – moral; not causing harm to work colleagues, legislative; the law requires it! – And finally financial; all accidents bear a cost to both parties.
Workers have an expectation to go home at the end of the working day not having been injured by any workplace activity. Most workers feel that accidents are something that only happens to other people. The reality is that too many workers are coming to harm by not observing Health and Safety laws and not working to safe systems of work. That’s where our working safely course can help.
The course covers why we should work safely, defines hazard and risk, identifying common hazards, improving safety performance and protecting the environment. Training is a big part of changing attitudes towards taking risks in the workplace and can make a real difference.
This course covers general health and safety issues that apply to a wide range of types of businesses and sectors, from office and retail environments to workshops and factories. The wide range of topics covered makes this a great course to act as an introduction to health and safety in the workplace that can then be built on with more detailed courses that cover specific hazards that employees might come into contact with in specific workplaces. This makes it a useful part of the induction process.
By the end of this course the candidate will have an understanding of health and safety legislation and definitions of common terms associated with health and safety. This is followed up with some statistics outlining the most common causes of accidents in the workplace.
They will also understand good practice in relation to electricity, display screen equipment and the use of safe manual handling techniques. The course also introduces best practice associated with the control of substances hazardous to health regulations, the importance of using appropriate PPE as instructed and the most common procedures to follow in the event of a fire.
The course contains specific case studies that outline the seriousness of health and safety in the workplace and potential consequences if there is a health and safety breach. Along with all this it introduces the concept of risk assessment and concludes with the actions that should be taken in the event of an emergency situation occurring.
The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more.