Student Welfare | FW Solutions

Student Welfare

FW Solutions are committed to supporting the wellbeing of our learners enabling them to achieve their learning objectives and have a positive learning experience.

On this page you will find links to information on a variety of subjects you may find useful.

Young Minds – Young people’s mental health and well being have never been so important. Young Minds are the UK’s leading charity fighting for young people’s mental health and well being.

Kooth is a free, safe and anonymous emotional wellbeing service for young people. If you are going through a hard time and you are not sure who to speak to, login to Kooth. You will find friendly councillors who can help you talk through your problems and help you with anything that’s on your mind. This could be about bullying, relationships, work life difficulties, money worries, problems at home, coping with stress, anxiety or grief from losing someone. Don’t do it alone!

Mind – Mind provide advice and support to empower anyone experiencing a mental health problem and campaign to improve services, raise awareness and promote understanding.

Remploy (Support for apprentices) – Remploy offer help if you’re an apprentice who is struggling with a mental health condition such as anxiety, depression and low mood. There is no charge for the Access to Work Mental Health Support Service for Apprentices, which is funded by the Department for Work and Pensions and is run by trained mental health professionals.

Here are some other topics you may need further information on:


Mental Health in BAME communities

UKHSA has now published new guidance for the general population on reducing the spread of respiratory infections, including COVID-19, in the workplace. This came into effect on Friday 1 April, and is also relevant to education and childcare settings.

Know which symptoms to look out for

Respiratory infections can spread easily between people. It is important for staff and employers to be aware of symptoms so they can take actions to reduce the risk of spreading the infection to other people.

The symptoms of COVID-19 and other respiratory infections are very similar so it is not possible to tell if you have COVID-19, flu or another infection based on symptoms alone. Most people with COVID-19 will have a relatively mild illness, especially if they have been vaccinated.

Symptoms of COVID-19, flu and common respiratory infections include:

· continuous cough

· high temperature, fever or chills

· loss of, or change in, your normal sense of taste or smell

· shortness of breath

· unexplained tiredness, lack of energy

· muscle aches or pains that are not due to exercise

· not wanting to eat or not feeling hungry

· headache that is unusual or longer lasting than usual

· sore throat, stuffy or runny nose

· diarrhoea, feeling sick or being sick

Some people may continue to have a cough or feel tired after other symptoms have improved, but this does not mean that they are still infectious. You can find information about these symptoms on the NHS website.

Actions to reduce the spread of respiratory infections, including COVID-19

Encourage and enable vaccination

Vaccinations are very effective at preventing serious illness from COVID-19, flu and other diseases. Employers, in accordance with their existing legal obligations, may wish to consider how best to support and enable staff who wish to be vaccinated to get their vaccines when offered them. There is a COVID-19 vaccination guide for employers which contains information on actions employers can take to enable staff vaccination. There is also guidance available on the vaccines that are available through the NHS.

Let fresh air in

Bringing in fresh air to occupied spaces can help to reduce the concentration of respiratory particles, lowering the risk of airborne transmission of respiratory viruses.

The risk of catching or passing on COVID-19 and other respiratory infections can be higher in certain places and when doing certain activities. When someone with an infection breathes, speaks, coughs or sneezes, they release respiratory particles which can contain the virus. These particles can come into contact with the eyes, nose or mouth or can be breathed in by another person. These virus-containing particles can also land on surfaces and the virus can be passed from person to person via touch. In general, the risk of catching or passing on a respiratory infection is highest when in close contact with someone who is infected.

16-18 photocard – Young people can apply for 16-18 photocards online via the Tickets and Passes section on The 16-18 PhotoCard costs £5 and provides the holder with half-fare bus and rail travel throughout West Yorkshire.

The Money Advice Service offers free and impartial advice. They have published the following guide for apprentices:

Apprenticeships explained

Apply for a test and trace support payment

Click here to view a debt solution finder

Be Gamble Aware

NUS Apprentice extra card

The new 2 year NUS Apprentice extra card  has been launched.

The price is £19 for 2 years  or £11 for 1 year – the link is

All you need to do is go to buy a card, add your email address and add FW Soutions as your training provider.

For those that aren’t familiar with NUS Apprentice extra – it’s a simple way for apprentices and learners to cut costs and is the ONLY discount card dedicated to apprentices. 1000s are already saving an average of £13.50 per month on everything from food and fashion to travel and toiletries.

NUS Apprentice Extra isn’t just a money saver; it’s an avenue for NSoA – National Society of Apprentices to reach out and communicate with apprentices – to help build fact-based understanding that shapes change.

A healthy body = a healthy mind!

Please click the below links for nutrition advice and recipes.

The British Nutrition Foundation

Low cholesterol recipes

Healthy recipe ideas

Vegetarian recipes

Vegan recipes

The internet is part of our daily life and although it brings enormous benefits to society, it can also bring harm, and so it is important to ensure we keep ourselves informed of the dangers and how to protect ourselves while we are online.

The Government has created a valuable tool called the SHARE checklist and recommends you use it before you like, comment or share something online to make sure you’re not contributing to the spread of harmful content:

  • Source – make sure information comes from a trusted source
  • Headline – always read beyond the headline
  • Analyse – check the facts
  • Retouched – does the image or video look as though it has been doctored?
  • Error – look out for bad grammar and spelling

We are lucky to live in a digitally progressive world and the internet and social media are incredible tools to keep us all connected. However, social media can also have the opposite effect and can leave us feeling lonely and isolated.  For example, we may find ourselves questioning why other people’s lives look so much better than our own, checking for numbers of ‘likes’ on our posts and becoming too consumed with the way we look.

It is therefore important to utilise what the internet also has to offer in the form of support blogs and online forums.

Ditch the Label are a global youth organisation. They offer information and support on the following subjects – bullying, digital wellbeing, mental health, relationships and identity.

As a learner with FW Solutions you can also access our private Facebook group which was set up for learners to ask questions and find information about their learning programmes. You can ask a question to us or connect with other learners to share information and look for tips on your apprenticeship. The group is called FW Solutions Learner Hub and you can access it by clicking on the Facebook icon on the student dashboard.

Here are some other topics you may need further information on:


Mental Health in BAME communities